Informativa sui rimborsi

Pursuant to Article 52 of the Consumer Code, as defined below, the Customer has the right to withdraw from the contract, without specifying the reason, within 14 (fourteen) days from the date on which the Customer (or his authorized representative on receipt of the Product) physically enters in possession of the Product itself and, in case of distributed delivery, from the day on which the Customer acquires the physical possession of the last Product.

To exercise the right of withdrawal, the Customer must send by e-mail or traditional mail within the deadline set in the previous article a communication that highlights the Customer's intention to exercise the right of withdrawal pursuant to Article 52 of the Consumer Code; this communication must contain the following information: (i) indication of the Product for which the Customer wishes to exercise the right of withdrawal; (ii) order number. The communication must be sent to the following address:
INTRACK SRL, Via Durini, 24 20122 Milano MI, Italy
info@averyperfumegallery.com

Within 14 (fourteen) days of the withdrawal notice (transmitted in accordance with the previous article) the Customer must return the purchased Product to Avery Perfume Gallery by sending it to the following address, choosing the most appropriate shipping method to the value of the Product: INTRACK SRL, Via Durini, 24 20122 Milano MI, Italy.
The costs for returning the Product to Avery Perfume Gallery are charged to the Customer. The Customer is solely responsible for any decrease in the value of the Product resulting from a handling of the Product other than what is necessary to ascertain its nature, characteristics and functioning: therefore, the Customer is obliged not to remove any labels and packaging of the Product.

The right of withdrawal set out in this section does not apply to Products used, even partially, following delivery.

The Products shall be returned entire and appropriately packaged, in their original packaging, with all the relevant ornaments and accessories. If the Client has exercised his/her right of withdrawal, the Vendor may in any case refuse the restitution or total refund of the sums paid for the Products, if the Products are missing any of their label, tag or original packaging, or if the Products have been modified in their essential characteristics or qualities or have been damaged.

Avery Perfume Gallery will refund the sum paid by the Customer without undue delay and in any case no later than 14 (fourteen) days from the date on which Avery Perfume Gallery was informed of the Customer's decision to withdraw from the contract in accordance with this article.
Such reimbursement will be made by Avery Perfume Gallery with the same payment methods used by the Customer for the initial transaction, unless otherwise agreed and expressly agreed between the parties and on condition that the Customer does not incur additional expenses against this repayment.

Avery Perfume Gallery may suspend the reimbursement until the receipt by Avery Perfume Galleryof the returned Product or, where it occurs before such reception, until the moment when the Customer provides proof of having returned the Product.

After the shipment of the Product, the order can no longer be canceled or modified. The return of the Products already shipped must be carried out in any case in accordance with the procedure provided for in this article.